Privacy Policy

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Simmit goes to great lengths to not use services that compromise our values, and seeks to collect only the information reasonably necessary to operate its services.

Last Updated: May 9, 2026

Voidly Labs, a trade name of Void Platforms LLC (“Company,” “we,” “our,” or “us”), values your privacy and is committed to complying with applicable privacy laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

This Privacy Policy explains what personal information we collect, how we use and share it, and your rights.

#1. Children’s Privacy

The services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from an individual under 18, we will take reasonable steps to delete such information.

#2. Information We Collect

We may collect the following categories of personal information, as defined by the California Consumer Privacy Act (CCPA/CPRA). For each category, we disclose whether we collect it, examples, the sources, purposes of use, and whether we share or disclose it.

CCPA/CPRA Category	Examples	Do We Collect?	Sources	Purpose of Use	Shared With
Identifiers	Email address, username or display name, profile image URL, IP address, and account identifiers, including information provided through third-party authentication providers (such as Google or Discord)	Yes	Directly from you; login providers; automatically from your device	Account creation, authentication, communications, security	Service providers; Affiliates; Legal authorities; Business successors
Customer Records Information	Name, billing address, limited payment identifiers (transaction ID, Stripe customer identifiers and billing status metadata)	Yes	Directly from you; Stripe	Billing, payment processing, fraud prevention, and tax and accounting recordkeeping	Service providers; Payment processors (e.g., Stripe); Legal authorities; Business successors
Protected Classification Characteristics	Age, gender, race, religion, sexual orientation	Limited (Age only)	Directly from you	We may collect age information only to confirm eligibility (18+).	Service providers; Legal authorities; Business successors
Commercial Information	Subscription details, transaction history	Yes	Directly from you; Stripe	Track purchases and credit balances, fulfill orders, detect fraud, and meet tax and accounting obligations	Service providers; Payment processors (e.g., Stripe); Legal authorities; Business successors
Biometric Information	Fingerprints, facial recognition, voiceprints	No	N/A	N/A	N/A
Internet or Other Network Activity	Device/browser type, usage data, interaction with the site/app, analytics logs	Yes	Automatically from your device; analytics tools	Improve services, monitor usage, detect fraud, debugging, capacity planning	Service providers; Affiliates; Legal authorities; Business successors
Geolocation Data	GPS data, precise location	No	N/A	N/A	N/A
Audio, Electronic, Visual, Thermal, or Similar Information	Photos, audio, video recordings	No	N/A	N/A	N/A
Professional or Employment Information	Job title, employer	No	N/A	N/A	N/A
Education Information	School records, transcripts	No	N/A	N/A	N/A
Inferences Drawn from Personal Information	User preferences, predicted interests	No	N/A	N/A	N/A
Sensitive Personal Information	Government ID, financial account numbers, precise geolocation, race/ethnicity, health data	No	N/A	N/A	N/A

#3. How We Use Information

We use the information above for the following purposes:

Provide, maintain, and improve the service.
Authenticate logins and secure accounts.
Communicate with you regarding your account.
Monitor usage, detect fraud, and enhance security.
Process purchases, manage credit balances, and handle refunds and disputes.
Comply with legal obligations.
Verify eligibility to use the service (minimum age requirements).
Transactional communications related to accounts and service notices.

#4. Legal Bases for Processing (EU/UK Users)

If you are located in the EU or UK, we process your personal information on the following legal bases:

Contract: to provide the services you request (e.g., account creation, payment processing, and credit purchases).
Consent: where required (e.g., marketing emails or optional features).
Legitimate Interests: to improve our services, ensure security, and prevent fraud, provided these interests are not overridden by your rights.
Legal Obligations: to comply with applicable laws (e.g., tax, accounting, regulatory requirements).

We may disclose information to:

Service Providers (e.g., cloud infrastructure providers, email delivery services, security and monitoring providers).
Payment Processors (e.g., Stripe), which independently collect card data and handle billing on our behalf. We do not store full card numbers.
Affiliates (e.g., entities under common ownership or control, if any).
Professional Advisors (e.g., our accountants, lawyers, and other representatives).
Legal Authorities, when required by law.
Business Successors in connection with mergers, acquisitions, or other transactions.

We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will update this policy and provide opt-out rights as required by law.

#6. Cookies and Tracking Technologies

We use limited cookies or similar technologies that are strictly necessary to operate the Services, including for authentication, session management, and security purposes. These technologies enable core functionality such as maintaining user sessions and protecting accounts.

We do not use cookies or similar technologies for advertising, cross-context behavioral tracking, or third-party marketing. We collect aggregate usage data through a self-hosted, cookie-free analytics tool that does not track users across sites and does not share data with third parties.

Some limited information may be stored locally in your browser (such as session identifiers) to support authentication and account access.

Because we only use essential cookies, we do not display a cookie consent banner.

#7. Data Retention

We retain personal information for as long as reasonably necessary to provide the services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements. Account data is deleted within a reasonable period after account closure. Operational logs and backups may be retained for limited periods for security and reliability purposes. Billing and transaction records may be retained for longer periods (typically up to seven years) to comply with tax, accounting, and audit obligations.

Simulation artifacts (including job inputs, outputs, reports, and logs) are retained for a defined period (currently 30 days from job completion). Distribution of those URLs is the responsibility of the account holder. Artifacts are permanently deleted upon expiration of the retention window.

#8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses and UK equivalents).

#9. Your Rights

Under GDPR (EU/UK): you may request access, correction, deletion, portability, restriction of processing, and withdrawal of consent.

Under CCPA/CPRA (California): you may request to know, delete, or correct your personal information, opt out of sale or sharing (not currently applicable), and limit use of sensitive data (not currently applicable). You will not be discriminated against for exercising your rights.

Other US states: residents of other US states with applicable consumer privacy laws may have similar rights (such as access, correction, and deletion), which we will honor as required by law.

To exercise your rights, you may contact us at:

Email: privacy@simmit.com

Response timelines:

EU/UK: within one month (extendable to three months for complex requests).
California: within 45 days (extendable to 90 days).
Other US states: as required by applicable law.

We will verify requests as required by law.

#10. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure.

#11. Other Notices

Third-party links: Our service may link to third-party sites. We are not responsible for the privacy practices of those sites.
Relationship to Other Agreements: Your use of the services is also governed by our Terms of Service.

#12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the service or by email.

#13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Void Platforms LLC
720 Seneca St Ste 107 #970
Seattle, WA 98101, United States
Email: privacy@simmit.com